All On One Platform

We offer four commerce solutions to fit everyone’s needs.

Express Storefront® Express Desking™ Express Trade™ Express Marketplace™

Express Storefront^®

Commerce solutions for today’s modern dealership

Omnichannel Retail

Provide the same seamless, streamlined shopping experience, whether the customer starts from home and completes the deal in-store or the other way around.

Efficiency
For Everyone

Automate every step of buying process, from how customers submit their trade-in and credit info to how you communicate and manage the deal jacket. This saves you 3 to 6 hours per sale.

Happier
Customers

When customers can shop the way they want, save time and transact transparently, average Net Promoter Scores (NPS)* soar to 85, blowing away the industry average of 48.

Details, Please!

10 features dealers + customers love

Deal-building tools

Empower customers to build their own deal seamlessly, whether at home or in your showroom, with guidance from your agents.

Multiple payment options

Show customers exactly what they’ll owe for their vehicle (including taxes, fees and discounts applied), and let them choose how they want to pay for it.

Easy trade valuation

Allow customers to factor their trade-in value into their deal using your preferred third-party trade solution or our proprietary Express Trade tool.

Secure credit application

Enable shoppers to submit a credit app from the convenience of their computer or mobile device, and to upload photos of their driver’s license and insurance card. Everything’s encrypted and secured by two-factor authentication.

Service and protection plans

Drive more revenue by prominently promoting your service and protection plans throughout the shopping experience.

Optional accessories store

Entice shoppers with add-ons — from cargo nets to cross bars — and watch your profits grow.

Sales agent tools

Enable your internet and BDC teams to share interactive deal sheets with customers who ask about pricing via phone or email, or who are soon to be off-lease.

Vehicle Recommender

Use this showroom tool to assess customers needs, provide vehicle comparisons and help them decide on exactly the right ride.

Deal management tools

Communicate with customers, receive their credit app and trade-in information, and manage the entire deal jacket with ease and efficiency.

Free marketing assets

Drive shoppers to your Express Storefront using marketing assets we provide that are completely customized to your brand.

+Value-Added Options

Express Desking*

A modern, customer-facing desking solution that displays multiple lease and finance options at a glance and allows realtime messaging between sales agents and managers for deal approvals.

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Express Trade*

Simplify the way customers submit their trade-in info to save everyone time, and have total control over a vehicle’s value.

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Integrated Checkout*

Enable customers to start structuring their deal without leaving your website, and then click to the Express Storefront to take the next steps.

In-Store Kiosks**

Touchscreen kiosks deliver wow factor and help build trust as your customers and agents structure deals side by side in your showroom.

*Included with Express Storefront. Additional fees apply.
**Extra costs required

”

Partnering with Roadster was the obvious choice, as it’s the only commerce solution in the marketplace that empowers dealers to offer all of their in-store services for car buying online.

Brian Benstock, VP

Paragon Honda & Acura

Express Desking^™

A modern, customer-facing desking solution

Improved
Communication

Save time by empowering sales agents to instantly message with desk managers on deal terms and approvals. Sales agents can focus on their customers while managers retain control over deals.

Custom
Payment Menu

Get custom payment menu options with lease and finance deals (including non-standard terms). Help boost sales managers’ ability to close the first pencil with speed and accuracy.

A Faster
Way to ‘Yes’

Showing multiple lease and finance options up front gives customers transparency at a glance, without the constant back and forth to the desk, letting customers and sales agents get to a “yes” quickly and easily.

Details, Please!

8 features dealers + customers love

Real-time messaging

Allows sales agents to ping managers for approval without leaving the customer’s side, which finalizes deals faster and enhances the customer experience.

Calculate dozens of payment options

Increased speed, accuracy, and efficiency provides lease or finance payment options in seconds, without having to draft a new pencil for every adjustment.

Standard & non-standard terms

Customize payments with non-standard terms, rate overrides, or bonus discount additions.

Roll to a payment

Adjust payment options to get a customer to their desired monthly payment in seconds without starting from scratch.

Visibility of deal progress

Managers maintain control and visibility of all deal activity between sales agents and customers with the ability to override transactions remotely.

Access to captive & non-captive lenders

Give your customers more options to secure financing with OEM-sponsored lenders and / or independent banking institutions.

Share & compare options

Let customers save and share deal options with others via text and email to conveniently review all options with a simple click.

Compare & save multiple deals

Review and compare payment options side-by-side with customers while making adjustments that update instantly.

Express Trade^™

Trade valuations for today’s modern dealership

Mobile First

People use smartphones for practically everything. Why not use them to automatically capture trade-in info? Our interactive tool helps foster transparency and trust.

More Control

Express Trade enables you to centralize the valuation process and, unlike other trade-in solutions, it gives you complete control over what you offer your customer.

Less Time

We don’t call it Express Trade for nothing. Our tool makes it quick and easy to capture and assess a customer’s vehicle info, so you can make them a firm offer in minutes.

Details, Please!

5 features dealers + customers love

VIN barcode scanning

Customers can scan their VIN barcode with their smartphone or enter it manually. This way, you have all the vehicle’s build data right at your fingertips.

Simple e-valuation

Customers only need to answer a few basic questions about their car, and all of the trade-in info is pushed directly to your CRM for efficient assessment.

Photo uploads

Customers can snap and share photos of their car with you using their smartphone, which builds trust and makes it easier for you to determine the vehicle’s worth.

Firm offers

Unlike other trade-in valuation tools, Express Trade gives you the final say about the vehicle’s worth. Since it’s so fast and easy to collect and review all of the customer’s trade-in info, you can make them a firm offer in minutes.

Trade management tools

Use our communication tools to schedule inspections and payouts, and manage the entire trade-in with ease and efficiency.

”

Express Trade has allowed us to significantly streamline our in-store trade valuation process. Not only have we increased customer trust by inviting them to participate in the evaluation process, but we can get back to them with a firm offer in under 15 minutes.

Bob McCullen, Senior Team Leader

Grappone Automotive Group

Express Marketplace^™

Commerce solutions for today’s modern dealer group

Commerce Enabled

Transform your dealer group site into a fully interactive marketplace where customers can start building deals.
They can seamlessly complete them on a dealer’s Express Storefront or in their showroom.

Cross-Brand
Inventory

Enable customers to shop your dealer group’s entire portfolio of cross-brand inventory, filter and find the ride that’s right for them, and take the next steps to make it their own.

More Efficient
To Market

Pool your dealer group’s marketing dollars to drive traffic more efficiently to one robust marketplace.