Let customers shop the way they want to shop, whether that means starting from home and completing their deal in-store, or the other way around. Omnichannel means providing the same amazing experience, at every step of the transaction, regardless of where the customer is. Our Express product portfolio makes it possible.
We offer three commerce solutions to fit everyone’s needs.
Showcase commerce-enabled inventory in a fully responsive design, interact with shoppers in real time and enable them to build their deal, including their trade-in valuation, from any device.
Streamline the sales process for everyone.
All the info your agents need to take a customer from start to finish is right at their fingertips — whether that’s in the showroom, in the F&I office or via your internet / BDC teams. What goals can your team achieve with an average 3 to 6* hours saved on every sale?
*Roadster dealer survey
Build trust in-store through modern technology.
Empower shoppers to quickly and easily see payment options, value a trade or desk their entire deal in your showroom, alongside your agents. Or, send them home to finish the deal with complete continuity.
Increase close rates, without sacrificing gross.
Promote F&I products at each step of the sale and protect your profits. Interactive deal sheets mean you can adjust terms in real time, add backend products and accessories, and recalculate the final offer in a matter of minutes.
Boost customer satisfaction scores over night.
Your customers will rave about their shopping experience and the time saved in the process. Dealerships on the Express platform report an average
Net Promoter Score*
of 85, blowing away the industry average of 48.
*Templin Group Research Report, Net Promoter Score Benchmark Study, October 2016
President, Longo Toyota
“Since launching Express Storefront, our market share has grown dramatically and our Customer Satisfaction Scores have risen significantly. It’s now hard to hide our improvements from other dealers who are constantly trying to steal our best practices.”