Effective: February 11, 2021
Information We Collect
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data. "Personal Data" is defined as any information that you may provide to us that can be used to identify you individually, including, but not limited to, contact information, business address, home address, fax numbers, driver's license number, state identification card number, bank account number, credit card or debit card number, passport number, alien registration number, as well as any company account number that we assign to you.
Non-Identifiable Data. You can use certain Services to obtain certain information without revealing any personally identifiable information. During these types of visits, we may collect, analyze, or share such information on an anonymized basis. We use this information to generate statistics and measure the activity of our Services in order to improve the usefulness of the Services and the customer experience.
Non-Identifiable Data. When you interact with Roadster through the Services, we receive and store certain personally non-identifiable information. We may passively collect information such as browser type, ISP, referring/exit pages, operating system, access date/time stamp, and clickstream data. We use this information to improve the usability of our Services. Such information is collected passively using various technologies and cannot presently be used to specifically identify you. Roadster may store such information itself or such information may be included in databases owned and maintained by Roadster affiliates, agents, or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.
Aggregated Personal Data. In an ongoing effort to better understand and serve the users of the Services, Roadster often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Roadster may share this aggregate data with its affiliates, agents, and business partners. This aggregate information does not identify you personally. Roadster may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Location Information. Our Service may collect and use your location information (for example, by using the GPS on your mobile device) to provide certain functionality of our Service. If you choose to enable our location features, your location information may be publicly displayed within the Service. Please keep in mind that other users can see this information about you, and they may use it or disclose it to other individuals or entities outside of our control and without your knowledge. Your location information may be subject to abuse, misuse, and monitoring by others, so please be careful if you choose to enable location functionality. We may also use your location information in an aggregate way, as described above in the “Aggregated Personal Data” section.
Our Use of Your Personal Data and Other Information
Our Disclosure of Your Personal Data and Other Information
Roadster is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below.
Business Transfers. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties. Roadster, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Service-related Disclosures. We may share your information with third parties as may be necessary to provide certain Services to you. For example, if you ask us to contact a dealership to request a price quote from that dealership, we will share your information (including Personal Data) with that dealership (or its designee). If the relevant car listing was provided by a car manufacturer on behalf of a dealer, we may also share your information (including Personal Data) as part of the request with the automobile manufacturer and/or its affiliates. Similarly, if through the Service you request additional information from a financial institution, we will share your information (including Personal Data) with that institution. After the information is provided to such third parties, the subsequent use or disclosure of such information is subject to those third parties' privacy policies and practices and we do not control their subsequent use or disclosure of information.
Legal Requirements. Roadster may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Roadster, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Links to Other Web Sites
Roadster takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. To protect the confidentiality and security of your personal information transmitted to us, we maintain appropriate administrative, technical, and physical safeguards that comply with applicable federal standards. We restrict access to the personal information obtained from our website, mobile application, products, and services to only those employees, agents, and contractors who need it to do their jobs. If you choose to complete and submit Persona Data to us, or to access your account through our website or mobile application, your personally identifiable information will be transmitted via an encryption process. We also require our service providers with whom we contract to protect customer information, and to use the information they collect or receive for the sole purpose of providing the services they provide for us. Please note, however, that no data transmission over the Internet or other network can be guaranteed to be 100% secure. Therefore, you should take special care in deciding what information you send to us via email or when disclosing any Personal Data to Roadster via the Internet It is your responsibility to keep your assigned account number, your username and password confidential and safe. We will retain your information as needed for the purposes of servicing your relationships with us, if any, and for internal analysis in compliance with applicable laws and regulations.
Other Terms and Conditions
Your access to and use of the Services is subject to the Terms of Service at https://roadster.com/terms_of_service
Access to Information: Contacting Roadster
To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.
You may contact us (1) by email at: [email protected], or (2) in writing at the following address:
300 De Haro Street, Suite 334
San Francisco, CA 94103
Notice to California Residents – Your California Privacy Rights
Privacy Notice for California Residents can be found here.
“Do Not Sell My Info” Notice for California Residents can be found here.
California Consumer Privacy Act of 2018 (CCPA) requests (Request to Delete, Request to Know, Request to Opt-Out) for California Residents: Request Here
Notice to Connecticut Residents – Your Connecticut Privacy Rights
Pursuant to Connecticut General Statutes Sec. Section 42-471, it is the policy of Roadster to protect the privacy of your personal information by doing the following:
- Safeguarding any data, computer files and documents containing your personal information from any misuse by third parties;
- Destroying, erasing or making unreadable any data, computer files and documents containing your personal information prior to their disposal;
- Protecting the confidentiality of your Social Security number and other personal information;
- Prohibiting the unlawful disclosure of your Social Security number and other personal information;
- Limiting and/or restricting the access to your Social Security number and other personal information to other third parties; and
- Limiting the access of your Social Security number and other personal information only to our employees who need access to your personal information in order to allow us to provide legal services to you, limiting the access of these employees to extent that it is needed, and otherwise imposing restrictions and reasonable safeguards on our employees to prevent them from accessing your personal information.