Mercedes-Benz Certified Digital Program
Roadster is pleased to help Mercedes-Benz dealers provide consumers with a better car-buying experience online and in store — one that is modern, seamless and streamlined. Our Omnichannel Commerce platform, Express Storefront, has helped dealerships dramatically increase CSI and sales efficiency, while reducing sales costs. Learn more below.
Empower customers to build their own deal seamlessly, whether at home or in your showroom, with guidance from your agents.
Multiple payment options
Show customers exactly what they’ll owe for their vehicle (including taxes, fees and discounts applied), and let them choose how they want to pay for it.
Easy trade valuation
Allow customers to factor their trade-in value into the deal using Roadster’s Express Trade® or a third-party trade solution of your choice*.
Secure credit application
Enable shoppers to submit a credit application from the convenience of their computer or mobile device and upload photos of their driver’s license and insurance card. Everything’s encrypted and secured by two-factor authentication.
Service and protection plans
Drive more revenue by prominently promoting your Service and protection plans throughout the shopping experience.
Optional accessories store
Entice shoppers with add-ons — from cargo nets to cross bars — and watch your profits grow.
Sales agent tools
Enable your internet and BDC teams to share interactive deal sheets with customers who ask about pricing via phone or email, or who are soon to be off-lease.
Use this showroom tool to assess customers needs, provide vehicle comparisons and help them decide on exactly the right ride.
Deal management tools
Communicate with customers, receive their credit application and trade-in information, and manage the entire deal jacket with ease and efficiency.
Free marketing assets
Drive shoppers to your Express Storefront with our provided marketing assets that are completely customized to your brand.
Enable customers to start structuring their deal without leaving your website, and then click to the Express Storefront to take the next steps.
Educate your team about the ins and outs of our Express Storefront with Roadster Academy. Our self-guided learning portal features multimedia courses and quizzes designed for each role within your dealership, so everyone can become “Express Storefront Certified” before the training day.
Get the expert guidance you need to succeed at each step. Your dedicated Dealer Success Manager will lead your team through an extensive onsite training during launch, and help you evolve your processes and optimize your results every few weeks thereafter.
Available Tier 3 Bonus Program funds may be applied
*The following third-party trade solutions are available for integration: AutoHub, Edmunds TMV, Kelley Blue Book ICO, Kelley Blue Book Trade-In Value, TradePending, TrueCar.
Roadster’s proprietary trade tool enables customers to use mobile-friendly technology to easily capture and submit their trade-in information to you. It gives you complete control over the value of the vehicle, and streamlines the process so you can make your customer a firm offer in minutes.
*Available for purchase as an Express Storefront add-on.
If a customer doesn’t buy a car, we follow up with an interactive Roadster link to the customer. We’ve found that customers engage more with a dynamic link than a static lead. More importantly, we’re seeing 80% chance of a sale with this follow up technology because we’re able to provide a different, more transparent experience for our customers.